Technology consultant and software developer Prakelt has announced that its new chatbot, Feersum Engine, is ready to start talking using WhatsApp, Facebook, Twitter and other established messaging platforms to interact with end users in a way that feels familiar and comfortable. Feersum Engine is a chatbot that can engage people in conversation using natural language processing and machine learning. Tipped for exponential growth, chatbots and conversational interfaces are already being adopted by many banks and financial services around the world, and their applications are becoming more varied as designers better understand the technology. Streamlining interaction Locally-built Feersum Engine brings artificial intelligence and conversational interaction to large audiences for customer support, brand marketing or public service outreach. One use case for Feersum Engine, for example, is to cut down the number of simple to answer requests that overwhelm support and service agents, and is claimed to be its flexible enough to work in any environment from product support to government healthcare initiatives.